ISO 9001:2008 Internal Auditor Course

AVAILABLE IN SPANISH

Scope:

This one or two day program is designed to facilitate the continual improvement of the quality system through an effective internal audit process.

Designed for:

Any employee involved in the audit process. Anyone interested in improving both technical and interpersonal audit skills.

Content:

  • Understanding ISO 9001:2008 and audit management
  • Audit strategy and checklists
  • Interpersonal skills for auditors
  • Case studies
  • Group exercises
  • Writing value-added nonconformities
  • Closing meeting skill practice

Goals:

To provide participants with opportunities to:

  • Apply ISO 9001:2008
  • Gain valuable experience by applying principles using group exercises
  • Interact with other participants in practical situations
  • Use and explore audit tools to add consistency and order to the audit process
  • Generate clear and informative corrective action requests (nonconformities)

Objectives:

Upon completion of the workshop, participants will be able to:

  • Demonstrate effective investigative audit techniques
  • Organize an effective, thorough, value add audit
  • Easily create an informative audit summary report(s)
  • Reduce time and effort by using appropriate audit tools provided in the program
  • Chair both opening and closing meetings
  • Recognize and take advantage of opportunities to add value to the audit process
  • Manage all phases of an internal audit
  • Skillfully and tactfully audit others and set the tone for constructively helping auditees to understand and feel comfortable with the audit